A battle-proven CRM implementation process.
Sales and business strategy formulation.
Expert know-how of CRM and business growth.
pipedrive expert level
Unlock Pipedrive’s full potential with
expert setup.
Ensure that your Pipedrive CRM implementation aligns perfectly with your team and business goals.
60-day full commitment to your team.
Elevate your sales and business strategy
Embarking on the journey of adopting a CRM like Pipedrive? Or perhaps transitioning from a system that didn’t quite fit?
The real magic lies not only in selecting the best CRM but ensuring that its implementation aligns perfectly with your team and business goals.
Every good CRM system promises organisation, sales growth, and business expansion. But without the right approach to implementation, that promise can remain just that – a promise. Most companies dive into CRM with high hopes, only to see them fizzle out. Why does this happen?
The science behind successful CRM implementation
When companies adopt a CRM, they’re often driven by the desire for better organisation, which they hope will lead to more sales and business expansion. But the bitter truth?
Most CRM implementations fail. In fact, many times, only 10–20% of a workforce will actively start using a new system. The rest? They either stick to old habits or engage sporadically. This failure isn’t just a minor hiccup; it’s a costly setback.
6 Reasons Why Most CRM Implementations Fail
Short-lived training camp: One or two sessions, and then teams are left on their own. CRM implementation needs to be a daily program until it is installed in the muscle memory.
Built for wrong people: CRM systems are mostly designed for managers and therefore alienate the very sales reps they’re supposed to assist.
Lack of leadership: Implementation is delegated to assistants or support units without power and influence to drive lasting change.
Missing commitment from TOP: A managerial perspective that treats the CRM as an optional tool, not an integral asset.
A missing CRM mindset: There has to be a clear mandate, “If your deals aren’t in the CRM, they don’t exist.”
Wrong or non-existent partner: Partnering with software vendors, not holistic CRM consultants. You need the latter to truly serve sales growth and strategy.
The true formula for CRM success
Growth from CRM =
CRM functionality x CRM usage volume x Quality of usage
For a CRM to truly drive results, it requires powerful features, consistent use by your team, and the right implementation techniques.
Notice the multiplication? If even one component of the formula is weak, it drags the whole system down.
Our differentiated approach
Implementation is more than a software exercise; it’s a habit transformation. You have probably heard about different research indicating that it takes a minimum of 60 days to instill a new habit.
That’s what we do. We commit to your team for at least 60 days, offering a battle-proven implementation process.
This implementation process has been designed over the course of 7 years of trial and error. We have researched different studies about change management, user behaviour, and CRM adoption. This has allowed us to identify best practices and pitfalls, ensuring that our method is not just theoretical but grounded in real-world experience.
Through feedback from businesses in all kinds of industries and constant refinement, our process has evolved into a comprehensive approach that addresses the unique challenges businesses face when implementing a CRM.
Our commitment isn’t just about setting up software; it’s about ensuring that your team understands, adopts, and maximises the CRM to its fullest potential.
We understand the stakes. A CRM isn’t just a tool; it’s the backbone of your sales strategy. With our approach, Pipedrive becomes more than just a software tool.
Our 60-day implementation process includes:
Strategic workshops: We start on paper. By understanding your sales strategy, KPIs, and growth vision, we ensure that Pipedrive becomes an instrument of your business' success.
Future-proof design: Drawing from our vast experience, we anticipate your future needs, preventing wasteful reconfigurations down the line.
Comprehensive training: From the “Why” to the “How,” we ensure every team member, from sales reps to managers, understands and values Pipedrive.
Daily monitoring & feedback: Through consistent check-ins, we fast-track the adoption process, ensuring that your team not only uses Pipedrive but thrives with it.
Post-implementation support: Our commitment doesn’t end once Pipedrive is up and running. Additional training sessions, admin user support, and project summaries ensure sustained success.
A legacy of excellence
With successful Pipedrive implementations for over 100 companies globally, we at Dominate Sales aren’t just CRM experts; we are business growth partners. Our tailored strategies have routinely turned potential CRM pitfalls into ladders of success.
Don’t let your CRM journey become a tale of 'what could have been'. With the right partner and approach, let Pipedrive become the cornerstone of your business’s growth story.
